Shipping
All domestic orders are free shipping and shipped via air with insurance coverage. All orders are trackable and to ensure safe delivery, we require a signature upon delivery.
International shipping is carried out via DLH or UPS, with an estimated delivery time of 1-2 weeks. All import duties and taxes are the responsibility of the customer.
Return Policy
Return Policy Summary
Returns are accepted within 7 days of receiving your item.
Refunds incur a 10% restocking fee.
If you choose store credit instead, the restocking fee is waived.
Refunds are issued to the original payment method and may take 5–10 business days.
Shipping fees are non-refundable.
For more details, please refer to Ella Yoo Jewelry's return policy page - Return Policy
